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FAQ
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What are your shipping options?We offer several shipping options depending on your location. During checkout, you can select your preferred shipping method. Estimated delivery times and costs will be displayed based on the chosen option.
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Can I change or cancel my order after it's placed?Orders are processed quickly to ensure timely delivery. If you need to change or cancel your order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once the order is in production.
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Can I track my order?Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through the shipping carrier's website.
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How long will it take to receive my order?Delivery times vary depending on the product and your location. Typically, orders are processed within 2-7 business days, and shipping times range from 3-7 business days for domestic orders and 7-21 business days for international orders.
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How can I be sure of the product quality?We partner with a reputable print-on-demand service, to ensure high-quality printing and materials. Each product is made to order and goes through a quality check before shipping.
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How should I care for my printed products?We recommend washing apparel inside out with cold water and tumble drying on low heat. Avoid using bleach and ironing directly on the printed area to maintain the print quality.
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What printing methods do you use?Our products are printed using a variety of methods, including direct-to-garment (DTG), sublimation, and embroidery, depending on the product type and design. These methods ensure vibrant colors and long-lasting prints.
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How can I contact customer support?You can reach our customer support team by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.
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Can I suggest new products or designs?Absolutely! We love hearing from our customers. If you have a suggestion for a new product or design, please reach out to us through our contact form.
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Do you offer bulk order discounts?Yes, we offer discounts for bulk orders. Please contact us with your requirements, and we will provide you with a customized quote.
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